Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Tenby | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Tenby is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Tenby is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic serving Tenby and the surrounding UK areas.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity Data: Full name, date of birth, and gender
Contact Data: Email address, phone number, and delivery address
Health Data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide safe pharmacy services
Order Data: Details of products or treatments requested and prescription information
Technical Data: IP address, browser type, and website usage data collected automatically
Payment Data: Transaction records (we do not store full payment card details)

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and deliver approved medications, with delivery typically completed within 1 working day of pharmacist approval
To communicate with you about your orders, prescriptions, and ongoing care
To fulfil our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate clinical and dispensing records as required by pharmacy law
To improve our services and website experience

Our lawful bases for processing include: fulfilment of a contract, compliance with legal obligations, and, for health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for the website to function correctly
Analytical Cookies: To understand how visitors use our site so we can improve it
Functional Cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data

We do not sell your personal data to any third party. We may share your data only where necessary with:

Dispensing and fulfilment partners to process and deliver your orders
Payment processors to handle transactions securely
Healthcare professionals where clinically necessary or required by law
Regulatory bodies such as the GPhC or NHS, when legally required
IT and hosting providers who support our website and systems under strict data processing agreements

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your personal and health data for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Payment records are kept for 6 years in accordance with financial regulations. Data is securely deleted or anonymised once it is no longer required.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Tenby
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated to reflect changes in law or our services. We encourage you to check this page periodically for any updates.