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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Tenby

Pharmacy Weight Loss Tenby | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Tenby is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management services and prescription medicines to eligible patients in Tenby and the surrounding areas of the United Kingdom. We operate in full compliance with GPhC standards and UK pharmaceutical law.

2. Eligibility

To use our services, you must:

We reserve the right to decline service to any individual who does not meet our clinical eligibility criteria. This decision is made at the sole discretion of our prescribing pharmacist and is final.

3. Prescriptions

All prescription medicines supplied by us are issued following a clinical assessment conducted by our GPhC-registered pharmacist prescriber. No prescription will be issued without a completed and reviewed consultation.

It is your responsibility to provide complete, truthful, and up-to-date medical information. Providing false or misleading information may result in refusal of treatment, cancellation of your order, and could be dangerous to your health.

Prescriptions are issued at the clinical discretion of the prescriber and are not guaranteed. If a prescription is declined, you will be notified and a full refund issued where applicable.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely via our payment provider.

Prices displayed on our website are inclusive of VAT where applicable and are subject to change without prior notice. The price charged will be the price displayed at the time of your order.

We do not store full card details on our systems.

5. Delivery

Once your consultation has been reviewed and a prescription approved by our pharmacist, your order will be dispensed and dispatched within 1 working day. Delivery times may vary depending on your location and the postal service used.

Medicines are dispatched in discreet, secure packaging. We are not responsible for delays caused by third-party couriers, adverse weather, or circumstances beyond our control.

It is your responsibility to ensure a suitable delivery address is provided. We cannot be held liable for orders not received due to an incorrect address being submitted.

6. Cancellations and Refunds

You may cancel your order before your consultation has been reviewed and a prescription issued. To cancel, please contact us as soon as possible.

Once a prescription has been issued and your order dispensed, we are unable to accept a return or offer a refund, in accordance with Regulation 28(3) of the Consumer Contracts Regulations 2013, which exempts prescription medicines from the standard right to cancel.

If your prescription is declined following clinical review, you will receive a full refund of any consultation or medication fees paid.

7. Medical Disclaimer

The information provided on our website is for general guidance only and does not constitute medical advice. Our services are not a substitute for professional medical care from your GP or other healthcare provider.

If you experience an adverse reaction or medical emergency, stop taking your medication immediately and seek urgent medical attention or call 999. Always inform your GP of any medicines prescribed through our service.

8. Privacy and Data

We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services and will never be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Tenby directly via the contact details provided on our website.